Section 01 Definitions & Introduction
In this document, "ag777", "we", "our", or "platform" refers to the ag777.mom website and all associated services. "User", "you", or "member" refers to any person who has registered on this platform or is using its services.
"Services" refers to the online casino games, sports betting, live casino, slot machines, and other gaming activities offered through ag777. "Account" refers to each user's individual registered profile. "Wallet" refers to the funds deposited in and available for use within a member's account.
ag777 is committed to providing a safe, transparent, and responsible gaming environment for users in Bangladesh. We use SSL encryption technology to secure every transaction and work continuously to ensure fair play.
Section 02 Eligibility & Age Verification
To use ag777's services, you must meet the following requirements:
- You must be 21 years of age or older. Only users aged 21 or above are permitted to access this platform.
- You must be legally eligible to participate in this type of gaming activity.
- You must operate the account in your own name and for your own benefit — not on behalf of a third party.
- You may only have one account. Creating multiple accounts is strictly prohibited.
ag777 may request official documents at any time to verify age or identity. If the required documents are not provided, the account may be temporarily suspended. Protecting minors from participating in gambling or betting activities is one of our primary responsibilities.
Section 03 Account Registration
When registering with ag777, you must provide accurate, complete, and up-to-date information. Registering with false information will result in account termination and any funds held may be forfeited.
3.1 Protection of Login Credentials
It is your responsibility to keep your username and password completely confidential. You are directly responsible for any activity carried out from your account. If you suspect unauthorized access to your account, notify our support team immediately.
3.2 Updating Account Information
If your contact details, payment information, or any other registration data changes, please update your profile promptly. ag777 will not be held responsible for payment delays or issues arising from outdated information.
Section 04 Deposits & Withdrawals
ag777 supports the most widely used mobile banking and bank transfer methods in Bangladesh.
Deposit Terms
Minimum deposit: ৳200 (per method). Payment methods: bKash, Nagad, Rocket, Upay, bank transfer (e.g. Dutch-Bangla Bank, BRAC Bank). Deposits are generally credited instantly.
Withdrawal Terms
Minimum withdrawal: ৳500. Processing time: 30 minutes to 3 hours. Withdrawals must be requested via the same method used for the deposit.
ag777 reserves the right to hold withdrawals pending investigation in cases of fraud, money laundering, or other suspicious activity. All transactions are conducted in Bangladeshi Taka (BDT/৳).
Section 05 Bonuses & Promotions
ag777 offers various types of bonuses and promotional offers. Each offer has its own terms and conditions, which must be read carefully before claiming.
5.1 Welcome Bonus
New members can receive a 100% bonus on their first deposit, up to ৳5,000. The wagering requirement for this bonus is 20 times the bonus amount (on the bonus amount only — not the deposit and bonus combined).
Deposit ৳1,000 → Bonus ৳1,000 → Total balance ৳2,000
৳1,000 bonus × 20 = ৳20,000 in bets must be placed before bonus winnings can be withdrawn.
5.2 General Bonus Terms
- If you withdraw your deposit after claiming a bonus, the bonus will be cancelled.
- One welcome bonus applies per account — not to multiple accounts within the same family or on the same device.
- ag777 reserves the right to modify or cancel any bonus offer.
- Bonus funds cannot be used on certain games — see the specific bonus page for the list of eligible games.
5.3 VIP Program
ag777's VIP program has three tiers. By playing regularly, you can advance to higher tiers and enjoy greater benefits:
- Bronze: Weekly cashback up to 0.3%.
- Silver: Weekly cashback up to 0.7%, with special privileges.
- Gold: Weekly cashback up to 1.0%, with priority support.
Section 06 Betting Rules
The following general rules apply to sports betting, casino games, and live game betting on ag777:
- Once a bet is confirmed, it cannot be changed or cancelled.
- ag777 will not be held responsible for losses caused by technical errors or connection interruptions.
- In sports betting, if a match or event is cancelled, the bet amount will be refunded.
- ag777 reserves the right to review betting outcomes in specific circumstances.
- ag777 reserves the right to investigate if a suspicious number of bets are placed on the same event.
Fair play is ensured across all games. Our game providers — Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming — are verified through independent third-party testing.
Section 07 Prohibited Activities
Any of the activities listed below are strictly prohibited. Such activities may result in account termination and forfeiture of funds:
- Creating multiple accounts or using another person's account.
- Abusing bonuses or exploiting system vulnerabilities to gain an unfair advantage.
- Using fraudulent payments or forged documents.
- Using the platform for money laundering or any illegal activity.
- Placing automated bets using software or bots.
- Colluding with other members to manipulate outcomes.
- Attempting unauthorized access to ag777's systems or network.
- Creating accounts for minors or ineligible individuals.
Section 08 Privacy & Security
ag777 treats the protection of your personal information as its highest priority. We use SSL encryption technology to keep all data and transactions secure.
Your personal information will be used solely for the purpose of providing services. We do not sell or share your information with third parties without authorization. However, we may be required to provide information to authorities when legally obligated to do so.
For more details, please read our Privacy Policy page.
Section 09 Limitation of Liability
ag777 will not be held liable for the following:
- Losses caused by internet connection interruptions or technical errors.
- Issues arising from problems with your own device, network, or software.
- Delays or errors caused by third-party services (such as external payment gateways).
- Losses resulting from sharing account credentials with unauthorized individuals.
- Service disruptions due to unexpected natural disasters or other unforeseeable circumstances.
ag777 is always committed to maintaining service quality and resolving any technical issues promptly.
Section 10 Account Closure
10.1 Closure at Member's Own Request
You may contact our customer support team at any time to request closure of your account. Eligible funds in your wallet should be withdrawn before the account is closed.
10.2 Closure or Suspension by ag777
ag777 reserves the right to suspend or close an account in the following cases:
- Violation of any clause of the terms and conditions.
- Registration using false information.
- Suspicious activity related to fraud or money laundering.
- Instructions from legal or regulatory authorities.
If the reason for account closure is found to be without fault and the balance is eligible, a refund of funds will be reviewed.
Section 11 Dispute Resolution
Any dispute between ag777 and a member will first be addressed through discussion. If the dispute is not resolved, the following process will be followed:
- Initial Complaint: Email [email protected] with a detailed description of the issue.
- Review: Our team will review the complaint and begin an investigation.
- Decision: You will be informed of the outcome once the investigation is complete.
For disputes regarding game outcomes, ag777's server logs and the game provider's records will be considered final.
Section 12 Changes to Terms
ag777 reserves the right to modify these terms and conditions at any time. We will notify members by email or through the site before any significant changes take effect.
If you continue to use the platform after changes are made, you will be considered to have accepted the new terms. Therefore, you should visit this page regularly.
Section 13 Contact
If you have any questions or comments about these terms and conditions, please contact our customer support team:
- Email: [email protected]
- Live Chat: Available 24/7 in Bengali and English
Our support team is always ready to help you with any issue.
To learn more about responsible gaming, visit our Responsible Gaming page.